Frequently asked questions
Typical shipping is 5-7 business days
Due to the nature of our product, all of our hair extensions are final sale. We do not offer refunds on any hair extension purchases. If you believe that you have received the wrong merchandise, please contact us immediately. We will NOT allow an exchange if the item has ANY signs of being worn. Hair cannot be brushed, washed, fingered through, combed, cut, or taken out of the bundle.
Hair Care Tips
Take care of your extensions by shampooing in warm water, followed by a deep condition. Let the hair air dry and avoid excessive heat. **Tip** Use a heat protectant if blow drying or flat ironing hair.